All Insights
Beyond the Truck Sale: Selling Other Dealership Services
Franchised truck dealers sold 482,274 medium- and heavy-duty trucks in 2024, with sales totaling more than $130 billion, according to...
3 Min Read•Aug 15•CDK Global Heavy Truck
How Truck Dealers Can Meet Rising Customer Expectations
Today’s customers expect a wealth of data-backed insights, including vehicle history, performance metrics and maintenance records. This presents both a...
3 Min Read•Aug 8•CDK Global Heavy Truck
Setting Sales KPIs for Your Truck Dealership
There's an old adage: If you don’t measure it, you can’t improve it. It’s a long-held belief in business that...
4 Min Read•Jul 25•CDK Global Heavy Truck
Why Truck Dealers Need Cloud-Based Phone Systems
The commercial truck market is already showing signs of pressure with total sales dropping 6.5% year over year through the...
4 Min Read•Jul 17•CDK Global Heavy Truck
Fleet Leasing vs. Buying vs. Renting: A Quick Comparison
Every time a fleet needs to replace an asset or expand due to demand, it faces a key decision on...
4 Min Read•Jul 11•CDK Global Heavy Truck
Meeting the Needs of the "New" Truck Buyer
A dealership’s customer base likely spans several generations. While "traditional" baby boomer customers still represent nearly 20% of commercial truck...
3 Min Read•Jul 2•CDK Global Heavy Truck
How Dealers Can Survive Trucking Industry Tariffs
In today's global economy, even trucks assembled in American plants often rely on parts sourced from outside the country, and...
3 Min Read•Jun 24•CDK Global Heavy Truck
6 Service Department KPIs To Track for Heavy Truck Dealers
The saying goes: You can’t improve something if you don’t measure it. Service Managers can use key performance indicators as...
3 Min Read•Jun 9•CDK Global Heavy Truck
The Role of Remanufactured Parts in a Dealership’s Inventory
Today’s truck dealers have many options when it comes to offering maintenance and repair parts to their fleet customers. The decision...
4 Min Read•May 29•CDK Global Heavy Truck
How To Help Reduce Heavy Truck Fleet Operating Costs
Dealers should approach interactions with commercial customers as a partnership that could last years rather than a one-and-done kind of...
3 Min Read•May 16•CDK Global Heavy Truck
Best Practices for Truck Parts Inventory Management
Effective parts inventory management is crucial for business profitability, and it’s often a balancing act. If you have too little...
4 Min Read•May 9•CDK Global Heavy Truck
Deciding When To Replace Fleet Vehicles
It’s critical for a fleet operator to determine the right time to replace a vehicle. If they replace it too...
3 Min Read•May 2•CDK Global Heavy Truck