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Heavy Truck Support Hours

  • Monday through Friday: 7 a.m.–10 p.m. ET
  • Saturday: 7 a.m.–8:30 p.m. ET
  • Sunday: 10:30 a.m.–7:30 p.m. ET

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  • By Phone: 866.510.5103
  • By Email: [email protected]
  • Business Hours: 8 a.m.–5 p.m. ET Monday through Friday

Toner/Paper/Laser/Checks

800.704.7110 or email: [email protected]

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Recent Insights

How to Use Video in Your Service Department.

How to Use Video in Your Service Department

Video has been used by truck dealerships as a marketing tool for many years, but there’s so much more that...
4 Min ReadJun 3CDK Global Heavy Truck
C P O. What Dealers Need to Know About Certified Pre-Owned Trucks

CPO: What Dealers Need to Know About Certified Pre-Owned Trucks

Not every truck buyer wants or needs to purchase a new truck. Many smaller fleets and owner-operators rely on pre-owned...
4 Min ReadMay 29CDK Global Heavy Truck
stylized closeup of a heavy truck

You've Heard About Electric Trucks? Well, Electric Trailers May Come First

Developments in electric heavy-duty trucks have occurred at a fast pace, to say the least. Improvements in battery weight and...
4 Min ReadMay 14CDK Global Heavy Truck
Heavy Truck State of the Industry

Read the 2024 State of the Industry White Paper

The heavy truck industry, like most industries today, is adapting to changing economic conditions and uncertainty. Following a pandemic where...
1 Min ReadMay 7CDK Global Heavy Truck
stylized illustration of truck

Class 8 Truck Production Predicted to Slow: What’s Going on in Heavy Trucking?

While the World Health Organization officially declared the end of the COVID-19 pandemic in May 2023, the trucking industry is...
4 Min ReadApr 23CDK Global Heavy Truck
Stylized illustration of a truck

Truck Dealer Staffing Shortages: Can You Use AI to Do More With Less?

The trucking industry has a long history of personnel shortages. While a dearth of drivers and technicians may get the...
4 Min ReadApr 10CDK Global Heavy Truck
Closeup of people at a desk

What’s Causing Heavy Truck Dealerships’ Accounting Hardships and How You Can Fix Them

By now, you’ve probably heard that heavy truck dealerships have an accounting problem. The truth, however, is that they actually...
4 Min ReadMar 26CDK Global Heavy Truck
Truck exhaust

How to Explain the EPA’s 2027 Emissions Regulation to Your Customers

Heavy-Duty Engine and Vehicle Standards, more commonly known as EPA 2027, is the most recent ruling on vehicle emissions from...
4 Min ReadMar 19CDK Global Heavy Truck
truck at night

How to Protect Truck Fleets From a "Nuclear Verdict"

So-called nuclear verdicts — those that award a plaintiff over $10 million — seem to have become commonplace in the...
4 Min ReadMar 5CDK Global Heavy Truck