Your Pre-Owned Truck department can either support your bottom line or become a drag on profitability. To help it strengthen...

Founded in 1946 by three brothers in Plano, Illinois, Coffman Truck Sales began as a small repair shop. By 1949,...

Today’s telematics devices and vehicle sensors generate a wealth of information about vehicles on the road. Large fleets have leveraged this data...

One clear way to stand out from the competition is to make it easy for customers to do business with you,...

Bringing new customers through your doors is exciting, but keeping existing ones is what sustains your dealership. Research from Harvard Business...

For many fleets, crisscrossing state lines has become standard practice as they balance profitability with customer demands. Expanding into multiple...

Maintenance contracts can give your customers peace of mind and boost your Service department’s revenue. No matter how well-made a truck...

Every heavy truck dealership must determine how it wants to approach labor costs in its Service Department. Flat rate and...

Staying profitable is essential for your heavy truck dealership's survival. However, maintaining that profitability can be elusive, since new truck sales depend...

Franchised truck dealers sold 482,274 medium- and heavy-duty trucks in 2024, with sales totaling more than $130 billion, according to...

Today’s customers expect a wealth of data-backed insights, including vehicle history, performance metrics and maintenance records. This presents both a...

There's an old adage: If you don’t measure it, you can’t improve it. It’s a long-held belief in business that...