1 Min ReadMay 7, 2024

Read the 2024 State of the Industry White Paper

Heavy Truck State of the Industry

The heavy truck industry, like most industries today, is adapting to changing economic conditions and uncertainty. Following a pandemic where dealers experienced several years of training employees through persistent staffing issues along with restoring efficiency and profitability, many operations are grappling with a new set of problems they’ve never encountered before.

That’s why CDK Heavy Truck surveyed dealership employees from department heads and leadership to front-line staffers in the trucking industry to understand what challenges they faced in the last 12 months, how they responded to impacts, and implemented changes.

Now that inventory shortages are easing across the industry, we wanted to uncover how heavy truck dealers are positioning their operations for the future, how they’re responding to technology needs, and maintaining OEM relationships.

We also share key takeaways on new strategies worth investing in along with recommendations for what still works in their existing operations in order to remain workforce-ready and ultimately enhance the customer experience.

Download the Heavy Truck 2024 State of the Industry white paper

Share This

CDK Global Heavy Truck
By CDK Global Heavy Truck
Staff

Recent Insights

 Three Keys to Help Reduce Truck Dealership Floor Plan Costs.

Three Keys to Help Reduce Truck Dealership Floor Plan Costs

Floor plan financing is necessary for running a truck dealership. It allows dealers to stock a selection of new and...
4 Min ReadOct 2CDK Global Heavy Truck
Six ways to find technician talent.

Six Ways to Find New Diesel Service Technician Talent

The need for diesel Technicians at truck dealerships continues unabated. The Bureau of Labor Statistics expects approximately 24,300 openings for...
4 Min ReadSep 25CDK Global Heavy Truck
Why Your Entire Dealership Staff Needs to Know Trucks.

Why Your Entire Dealership Staff Needs to Know Trucks

The most successful companies are those in which every employee realizes they’re part of the Sales team even if their...
4 Min ReadJul 26CDK Global Heavy Truck
How to Use Video in Your Service Department.

How to Use Video in Your Service Department

Video has been used by truck dealerships as a marketing tool for many years, but there’s so much more that...
4 Min ReadJun 3CDK Global Heavy Truck
C P O. What Dealers Need to Know About Certified Pre-Owned Trucks

CPO: What Dealers Need to Know About Certified Pre-Owned Trucks

Not every truck buyer wants or needs to purchase a new truck. Many smaller fleets and owner-operators rely on pre-owned...
4 Min ReadMay 29CDK Global Heavy Truck
stylized closeup of a heavy truck

You've Heard About Electric Trucks? Well, Electric Trailers May Come First

Developments in electric heavy-duty trucks have occurred at a fast pace, to say the least. Improvements in battery weight and...
4 Min ReadMay 14CDK Global Heavy Truck
stylized illustration of truck

Class 8 Truck Production Predicted to Slow: What’s Going on in Heavy Trucking?

While the World Health Organization officially declared the end of the COVID-19 pandemic in May 2023, the trucking industry is...
4 Min ReadApr 23CDK Global Heavy Truck
Stylized illustration of a truck

Truck Dealer Staffing Shortages: Can You Use AI to Do More With Less?

The trucking industry has a long history of personnel shortages. While a dearth of drivers and technicians may get the...
4 Min ReadApr 10CDK Global Heavy Truck
Closeup of people at a desk

What’s Causing Heavy Truck Dealerships’ Accounting Hardships and How You Can Fix Them

By now, you’ve probably heard that heavy truck dealerships have an accounting problem. The truth, however, is that they actually...
4 Min ReadMar 26CDK Global Heavy Truck
Truck exhaust

How to Explain the EPA’s 2027 Emissions Regulation to Your Customers

Heavy-Duty Engine and Vehicle Standards, more commonly known as EPA 2027, is the most recent ruling on vehicle emissions from...
4 Min ReadMar 19CDK Global Heavy Truck
truck at night

How to Protect Truck Fleets From a "Nuclear Verdict"

So-called nuclear verdicts — those that award a plaintiff over $10 million — seem to have become commonplace in the...
4 Min ReadMar 5CDK Global Heavy Truck