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DTNA

DTNA

CDK Drive | Integrations

OEM Integrations

CDK Heavy Truck offers innovative DTNA integrations created exclusively for our dealer partners. Sharing data is now faster, easier and more secure.

Available DTNA Integrations

  1. TRUCK OEM CONNECTIVITY SUPPORT
    Enables CDK to support the customized integration between the dealer’s network and DTNA
  2. FREIGHTLINER BUNDLE
    Includes:
    • Stock Order Download (legacy)
    • Paragon Parts Order
    • Warranty Transfer
    • Centralized Billing (Pricing and Settlement only)
    • Financial Statement
    • Managed Dealer Inventory (MDI)
    • Retail Inventory Management
    • RIMpro - Truck RO Integration
    • Uptime Pro Network
    • Invoice and Quote Price Verify and Settlement
  3. FREIGHTLINER RIMPRO INTEGRATION*†
    Integration with DTNA Retail Inventory Management (RIMpro) system
  4. EXCELERATOR LEGACY INTEGRATION*
    This allows communication through various points with the Excelerator e-commerce solution (previously known as Pinnacle Truck Parts). Included integration points are: Parts File, Customer Order, Customer Order Status and Customer Invoice
  5. EXPRESS WRITE-UP INTERFACE*†
    Integrates DTNA’s Express Write-up and the CDK Drive Service Module for DTNA dealers
    Interface includes:
    • Create RO
    • Customer Add allows the addition of a new DMS customer record if not currently in the name file
    • Import Document or Photo attached to RO# and stored in DSDA
    • DMS Customer Search
    • Customer or VIN#
    • DMS Vehicle Search by Customer# or VIN#
    • Returns VIN#
    • Vehicle Detail by Customer or VIN# and Vehicle Detail for VIN#
  6. UPTIME PRO INTEGRATION†
    • Track and optimize Service performance
    • Customers receive status updates electronically
    • Near real-time communication to DTNA’s Uptime Pro Service Management
    • Create RO
    • Update RO
    • Closed RO Notification: Real-time notification from DMS so case can be automatically closed in Decisiv
    • Parts Availability and Pricing
    • Customer Details: Ability to retrieve customer details in real time and batch
    • Share CCC (Complaint Cause and Correction) data
    • Push Credit Hold Status to Decisiv Service warranty integration
    • Service warranty integration

  7. ELECTRONIC INVOICE
    Provides streamlined receipting and reconciliation of parts, quantity and costs of parts shipped with parts ordered. Includes the integration with Yooz‡

     

*Part of FY21 Bundle
† Required by DTNA
‡Yooz purchased separately