Build Service Trust and Transparency
CDK ServiceView Plus* is an all-in-one communication platform that lets your Service Technicians conduct digital inspections and take personalized videos to highlight any necessary repairs or recommendations. Advisors can then text the inspection report and video directly to your customers, allowing them to see and understand what is happening with their truck or trailer.
Show customers exactly what needs to be repaired with custom-branded HD quality videos.
Better customer understanding and trust leads to more confident purchase decisions. Customers can also receive simple estimates by text, resulting in prompt work approvals.
Greatly improve communication with your customers with this integrated two-way texting platform and see an increase in your Net Promoter Scores (NPS).
Use the Dashboard to get real-time analytics and track KPIs so you can make informed decisions
Eliminate customer damage complaints by completing a walk-around video of every unit that pulls into your service lane
Provide a convenient way for your customers to pay for their services with mobile payments