Show customers exactly what needs to be repaired with custom-branded HD quality videos.
Better customer understanding and trust leads to more confident purchase decisions. Customers can also receive simple estimates by text, resulting in prompt work approvals.
Greatly improve communication with your customers with this integrated two-way texting platform and see an increase in your Net Promoter Scores (NPS).
Video – easily created on a smartphone - provides a direct connection to the customer, which builds trust not only with customers, but between Technicians and Advisors too.
A reliable texting platform makes for quick and effortless communication, plus it allows customers to conveniently ask questions and engage with the Service department.
Now video technicians can show advisors what they uncover while the truck is still in the bay which increases efficiency.
Track critical KPIs to your service business such as your customer's pulse, NPS scores, videos taken, viewed, shared, and more. Get access to actionable information at your fingertips.
Works consistently with any smartphone.
Record multipoint inspection information in your digital, color-coded template and send to customers.
Use the estimate feature to give customers the ability to accept or decline recommended service by individual item. Eliminate customer damage complaints by completing a walk-around video of every unit that pulls into your service lane. Provide a convenient way for your customers to pay for their services with mobile payments.
Provide a convenient way for your customers to pay for their services with mobile payments.
